At HOYO, we prioritize hygiene, safety, and quality. Due to the nature of our products, which include cosmetics and personal beauty items, all sales are final.

Please note:

• No returns will be accepted under any circumstances.

• No exchanges will be offered once the product is purchased or delivered.

• This policy is in place to ensure the health and safety of our customers and to maintain the integrity of our products.

We encourage you to review your order carefully before completing your purchase. If you have any questions about a product, shade, or ingredient list, please feel free to reach out to our team before placing your order.

Thank you for choosing HOYO — your trust means everything to us.